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Privacy Notice

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By using, you are consenting to the practices described in this Privacy Notice.

Privacy and Security

At Transwon, we understand your concerns about online security and privacy. We seek to ensure that your personal and payment information is secure and your privacy is respected. The web site makes use of Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is transmitted to Your computer must be SSL-enabled to ensure secure transfer of your credit card information. When we transfer and receive financial and other types of sensitive information, we redirect visitors to a secure server. Our browser technology is designed to ensure that no one outside of our professional billing staff will have access to your credit card information.

How does collect information about me?

We collect information from Site users in several different ways, with the goal of providing an efficient, meaningful, and customized shopping experience. For example, we can use your personal information to:

  • Register you with our Site and provide you with our services
  • Record and quickly bring up information you’ve given previously
  • Help you quickly find information, products, and services
  • Diagnose and improve Site content to provide you with customer service
  • Provide you with our new information, products, and services
  • Fraud Prevention and Credit Risks.

We process personal information to prevent and detect fraud and abuse in order to protect the security of our customers. We may also use scoring methods to assess and manage credit risks.

Registration and Ordering: In order to use certain parts of this Site or order products, all customers must fill out an online registration form with personal information, including but not limited to, your name, gender, shipping and billing address(es), phone number, email address, and credit card number. In addition, we may ask for your country of residence and/or your organization's country of operation, so that we can comply with applicable laws and regulations. This information is used for billing, order processing and internal marketing as well as to communicate with you about your order and our Site.

Email Addresses: Several locations on the Site allow you to enter your email address for purposes including but not limited to: registering for free promotional notices, requesting notification when new brands or product styles arrive, or signing up for our email newsletter. In addition, any participation in promotional contests organized by is completely voluntary and requires disclosure of contact information needed to notify winners and award prizes. We may post the names and cities of contest winners on our Site.

Log Files:

  • IP address (internet protocol address) of the end device accessing our website;
  • Internet address of the website referring to our website (referrer URL);
  • Information on the provider through which access to our website takes place;
  • Name of accessed files and information;
  • Date, time and duration of access;
  • Quantity of transferred data;
  • Operating system and information on the browser being used;
  • Status of the page view (e.g. "Query successful").

The data is stored in log files order to identify malfunctions and for security reasons (e.g. to investigate attempted attacks) and then deleted. Log files, the further storage of which is necessary for evidence purposes, are excluded from deletion until final clarification of the respective incident and may be passed on to investigating authorities in individual cases.

Legal basis for the processing of log data is our legitimate interest in the elimination of disturbances and the security of our website (Art. 6 para. 1 lit. f DSGVO).  

How long do we keep your personal information?

We keep your personal information to enable your continued use of our Services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, as may be required by law such as for tax and accounting purposes, or as otherwise communicated to you. For example, we retain your transaction history so that you can review past purchases (and repeat orders if desired) and what addresses you have shipped orders to, and to improve the relevancy of products and content we recommend.

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